Frequently Asking Questions

What is is a cloud mining service created by the specialists in 2020. We are working hard to become one of the largest providers of computational power for mining bitcoin. On our platform, you can earn bitcoins for free at no cost.

The team of Bitcoinhash has always put the task of making mining accessible not only for professional miners but also for common users.

If you have any questions regarding the services of Bitcoinhash or mining in general, our support team will be happy to answer. Answers to frequently asked questions may be found on this page. Individual questions can be resolved via submitting a request to our support team.

Getting Started with Bitcoinhash

To start mining cryptocurrency using Bitcoinhash cloud mining service, you will need to create an account by registering on the website. Registration is fast and simple: enter your bitcoin address to be used in the system and password.

After filling in all the necessary fields, click the “Start mining” button to go to your account’s Dashboard where you can find an overview of your mining statistics.

You can perform all essential operations from your account’s Dashboard

How much can I earn with Free plan?

You can generate 0.00000500 BTC every day with Free plan.

What is the minimum withdrawal amount?

Minimum withdrawal amount is 0.0005 BTC.

How to deposit?

We've prepared pricing plans for all budgets so you can get started right away. Please login to Home page to see our investment plans.

Select a plan which you want then click the "Buy Now" button. A purchase dialog will appear showing details of your payment. You can pay with any Bitcoin wallet address.

How to make a withdrawal??

Simply login to your Dashboard then enter the amount to be transferred and click the 'Withdraw Now' button.

How long does it take for bitcoins to be transferred to my wallet?

Withdrawals are processed immediately after confirmation and the bitcoins usually arrive within under an hour. If the funds are still not in your wallet after 24 hours, please submit a support request.

I purchased a plan. When my mining rig start?

As soon as your deposit completed the correspondence plan will be added to your profile, your mining will start immediately.

Why is the status of the withdrawal request is completed but bitcoin has not entered my wallet yet.

If your bitcoin transaction to or from Freemining has not confirmed yet, you will need to wait for it to be confirmed by the miners. We does not control the confirmation time and hence, cannot affect the speed of these transactions. However, don't worry, if you see the Transaction hash or TxID, your transaction has been broadcast to the network and will eventually collect the required number of confirmations to complete the transfer.

How does the Referral Program work?

Every Bitcoinhash customer has a unique referral link, which can be shared with anyone, you would like to invite to start using Bitcoinhash. Any new user, who registers using your referral link becomes a lifetime referral.

As a referrer, you are eligible to receive a corresponding 10% -3% -2% referral commission bonus for every purchase made by your level 1-level 2-level 3 referral.

The reward is added to your balance in BTC as soon as the purchase is confirmed.

How to create a Bitcoin wallet?

The two general types of Bitcoin wallets are offline and online.

If you choose to use an online wallet, then sign up to CryptoPay. It provides the best security and utility among other online wallets. First, visit the signup page, enter your email address and choose a password. Second, check your inbox, look for a message from CryptoPay and confirm your account by clicking on the confirmation link in the message. All done!

Can I register Multiple accounts to receive referral bonuses?

No, you are not allowed to have multiple accounts. The referral program is designed as a way to reward you for attracting new users and endorsing the product. Please use it responsibly.

I've lost my password, what should I do?

Please contact via Support Team or email [email protected].

Can I withdraw for Free plan?

If your earning balance reaches the minimum withdrawal amount you can make withdraw at any time.

How to change my bitcoin wallet address?

We do not support change wallet address. So please save your wallet address carefully.

How can I contact you if I have any request?

You can contact us via our Contact page or email [email protected].